Terms and Conditions

Welcome to Qimra Clothing, a proudly Pakistani brand. By accessing or purchasing from our website, you consent to follow our Terms and Conditions. Please read them carefully before making any purchase.
We may update these Terms and Conditions from time to time. Whenever we make changes, the latest version will always be available on our website. We’ll also send you an email if there’s an important change. The updated T&C will be applicable as soon as they appear on our website. If you continue to use our website after any update, it means you agree to the revised terms.

Acceptance of Terms:

By using our website, you ("Customer," "Buyer," "End User") agree to all Terms and Conditions and our Privacy Policy. Browsing, selecting, or purchasing any product counts as your acceptance of these terms.

Product Information:

Our website lets you to browse, choose, and buy clothing and accessories. Product images and descriptions are for reference. However, slight differences may occur due to lighting, monitor settings, or natural variations. By accessing our site, you agree to use it only for lawful purposes and in a respectful way. These T&C will always override any other document or agreement for using our website.

Account and Orders:

You may need to create an account to place an order. This helps us process your orders and lets you check your purchase history easily. When you place an order, you make an offer to buy products under these Terms and Conditions.

Once you complete your order, we will send you an email about your order details. Your order is considered accepted once you receive our confirmation email or see the confirmation window after checkout. A system-generated order number will also appear with your confirmation. Prices, product availability and promotional offers may change anytime without notice.

Delivery:

We deliver across Pakistan within 10–14 working days. While we try our best to ensure timely delivery, delays may occur due to logistics or unexpected circumstances. We are not responsible for delays, lost parcels, damaged orders, mis-delivered shipments or cancellations caused by factors beyond our control.

Refund & Exchange Policy:

✔️ We do not offer monetary refunds.
✔️ Worn or used outfits are not eligible for returns, refunds, or chargebacks.
✔️ Products with defects may be exchanged within 24 hours of delivery. You must report damaged or defective products promptly to qualify for an exchange.

Communication & Promotions:

By placing an order, you allow us to send administrative and promotional emails. These may include purchase confirmations, account updates, product details, or promotional offers.
Promotional offers may change at any time. We are not responsible for informing you of such changes. You can unsubscribe from our promotional emails anytime. This will not affect important order-related communication.

Third-Party Services:

Sometimes, our website may include links to third-party vendors or services. Each of these may have its own rules or privacy policies. If their terms differ from ours, their policies will apply for that specific service. We are not responsible for the quality, safety or reliability of third party products or services.

Liabilities:

Qimra Clothing is not liable for delays, lost parcels, damaged orders, or any issues caused by circumstances beyond our control. By accepting these terms, you agree that Qimra Clothing is not responsible for losses, damages or inconveniences related to your orders.

Updates and Acceptance:

We may revise our Terms and Conditions at any time to improve your overall shopping experience. It is recommended that you visit this page frequently for updates. Continued use of our website means you accept new terms.

Governing Terms:

If any other document conflicts with these Terms, these Terms and Conditions will always prevail. These Terms guide all activities on our website and stay in effect for every purchase. In case of any confusion, you should always refer to the latest version posted on our website.

Your Trust Matters:

Your trust means everything to us. Therefore, we are committed to offering a safe, smooth and enjoyable shopping experience. By using Qimra Clothing’s website, you agree to follow these Terms and Conditions in good faith.